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Patient FAQ

Got a question for your dermatologist?

We understand that it is normal for questions to arise before, during and after meeting with your dermatologist or skin cancer specialist. We have prepared this short guide to answer some of your questions in advance.

How do I receive my Medicare rebate?

In order to receive the Medicare rebate, you must have a referral from your GP.

How much notice should I give if I have to cancel an appointment?

We appreciate at least 24 hours notice for cancellations.

Can you issue repeat prescriptions to me?

Requests for repeat prescriptions will only be accepted if the patient has had an appointment with our specialist in the past three months. If it has been longer than three months, the patient will be required to make an appointment or see their GP.